Effective Date: August 20, 2026
1. Introduction
This Privacy Policy describes how Zyf Insurance Management Canada Inc., operating under the brand name KMG Assist, handles the personal information we collect through our website located at https://www.kmgassist.autos, through our related services, and through any other interaction you may have with our team. We are committed to protecting the privacy of every visitor, client, and partner, and we have prepared this policy to explain clearly what we collect, why we collect it, how it is used, and the choices available to you.
KMG Assist was developed by ZYF Assist, the developer name behind our systems and platform, and it serves as the operating front for Zyf Insurance Management Canada Inc. We operate within the computer systems design and related services industry, and our work involves the design of integrated systems alongside the management and placement of insurance coverage. Because of this dual role, we may come into contact with a range of information about individuals and organizations, and we treat all of it with the same level of care and respect.
By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, we ask that you refrain from using our website or providing personal information to us. We encourage you to review this page periodically, because our practices may change over time and we want you to remain fully informed.
2. Who We Are
For the purposes of this Privacy Policy and applicable privacy legislation, the data controller is Zyf Insurance Management Canada Inc., a company based in Canada. Our registered address is 122 Yorkminster Road, Toronto - M2P 1M6, Canada (CA). We are the party responsible for determining how and why personal information is processed through our platform and services.
The name KMG Assist is the public brand under which we operate. The platform and the underlying systems were developed by ZYF Assist, which is the developer name referenced in this document and in the introduction above. When this policy refers to KMG Assist, we, our, or us, those references mean Zyf Insurance Management Canada Inc. as the legal entity, together with the KMG Assist platform and its associated systems and services.
Our work sits at the intersection of computer systems design and insurance management. This means that in addition to the information we collect through this website, we may also design, configure, or operate systems that hold information on behalf of our clients. Where we act as a processor on behalf of a client, the client remains the controller of that information, and we handle it according to the instructions set out in our agreement with that client.
3. Scope of This Policy
This Privacy Policy applies to personal information that we collect through the KMG Assist website, through electronic communication such as email and online forms, through telephone conversations, and through any in person or written interactions you have with our staff. It also applies to information collected when you request a quote, submit a contact form, sign up for a review, or otherwise engage with our insurance management and systems design services.
This policy does not apply to information that is collected by third party websites, applications, or services that may be linked from our site. We are not responsible for the privacy practices of those third parties, and we encourage you to read their privacy policies before providing any information to them. We also note that this policy may not apply to employment related information or to information that is governed by a separate written agreement between our company and a business client.
Where a business client engages us to design or operate systems that contain personal information, the terms of that engagement, together with any applicable data processing agreement, will govern how that information is handled. In those situations, this policy provides general context, but the specific contractual terms take precedence for that particular relationship.
4. Information We Collect
We collect several categories of information in the course of operating our website and delivering our services. The categories described below are not exhaustive, and the precise information we collect in any given case will depend on the nature of your interaction with us.
Information You Provide Directly
When you fill out a contact form, request a quote, send us an email, or speak with us by telephone, you may provide personal information such as your name, email address, telephone number, mailing address, and details about the coverage or systems you are interested in. You may also choose to provide additional information in a message or during a conversation, and we will collect and use that information only as described in this policy.
Information Collected Automatically
When you visit our website, certain information is collected automatically through standard web technologies. This includes your internet protocol address, the type of browser and device you use, your operating system, the pages you view, the date and time of your visit, the referring website, and similar technical data. We use this information to understand how our website is used and to keep it functioning correctly and securely.
Information From Third Parties
In some cases we may receive information about you from third parties, such as insurance carriers, brokers, or business partners, when that information is necessary to provide a service you have requested. We may also receive information from publicly available sources when it is relevant to an insurance placement or systems engagement. Any information we receive from a third party is handled in accordance with this policy.
5. How We Collect Information
We collect personal information through a variety of methods, all of which are designed to be transparent and fair. The primary methods of collection are described below.
First, we collect information that you voluntarily provide to us, whether through our website forms, through email, by telephone, by post, or in person. When you submit a contact form, you are actively choosing to share your name, contact details, and message with us, and we use that information to respond to your inquiry.
Second, we collect certain technical information automatically through the use of cookies and similar technologies when you interact with our website. This automatic collection is described in more detail in the section on cookies below. It helps us understand traffic patterns, detect errors, and improve the overall experience of the site.
Third, we collect information from third parties when it is appropriate and lawful to do so. For example, if you ask us to place an insurance policy on your behalf, we may need to obtain information from an insurance carrier or underwriter to complete the placement. We only collect third party information when it is relevant to the service being provided.
6. How We Use Information
We use the information we collect for a range of business purposes that are directly related to the services we provide. These purposes include, but are not limited to, the following.
- Responding to your inquiries, quote requests, and other communications.
- Assessing your insurance needs and preparing coverage recommendations.
- Placing insurance policies and managing renewals, endorsements, and certificates.
- Designing, configuring, and maintaining computer integrated systems for our clients.
- Processing claims and coordinating with insurers and adjusters on your behalf.
- Sending you service related communications and updates about your coverage.
- Improving our website, systems, and services through analysis of usage patterns.
- Complying with legal, regulatory, and contractual obligations.
- Protecting the security and integrity of our platform and systems.
We do not use your personal information for purposes that are unrelated to those described in this policy without first notifying you and, where required, obtaining your consent. We also do not sell your personal information to third parties under any circumstances.
7. Legal Bases for Processing
Where applicable law requires us to identify a legal basis for processing personal information, we rely on one or more of the following grounds. The specific basis will depend on the nature of the processing and the jurisdiction in which you are located.
Consent is one basis on which we may process information. When you submit a contact form or request a quote, you are consenting to our use of your information to respond to you and to provide the requested service. You may withdraw consent at any time, subject to any legal or contractual restrictions.
We may also process information where it is necessary for the performance of a contract with you, or in order to take steps at your request before entering into a contract. For example, we process information to prepare an insurance quote because that is a necessary step toward a potential engagement.
Finally, we may process information where we have a legitimate interest in doing so, such as maintaining the security of our website, improving our services, or preventing fraud, provided that such interests are not overridden by your own rights and freedoms. In all cases we apply a careful balancing test before relying on legitimate interests.
10. Data Retention
We retain personal information only for as long as is necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. The specific retention period depends on the nature of the information and the purpose for which it was collected.
For example, information related to an active insurance policy or client relationship is retained for the duration of that relationship and for a reasonable period afterward, in order to handle renewals, claims, and regulatory obligations. Information submitted through a one time contact inquiry is typically retained for a shorter period, sufficient to respond to the inquiry and maintain our records.
When information is no longer needed, we take reasonable steps to securely delete or anonymize it. In some cases we may be required by law or by our agreements with insurers to retain certain records for a specified minimum period, and we comply with those requirements.
11. Data Security
We take the security of personal information seriously and have implemented appropriate technical and organizational measures designed to protect it against unauthorized access, alteration, disclosure, or destruction. These measures include access controls, encryption in transit, secure data storage, and regular review of our security practices.
While we work hard to protect the information in our care, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of information transmitted to us, and any transmission is at your own risk. Once we receive information, we apply our security measures to protect it to the best of our ability.
Our staff and service providers are required to maintain the confidentiality of personal information and to access it only where necessary for their duties. We also review our systems regularly to identify and address potential vulnerabilities.
12. Your Privacy Rights
Depending on the jurisdiction in which you reside, you may have certain rights regarding the personal information we hold about you. These rights may include the right to access your information, to request correction of inaccurate information, to request deletion of information in certain circumstances, and to object to or restrict certain types of processing.
You also have the right to withdraw your consent to processing where we rely on consent as a legal basis, and the right to lodge a complaint with a supervisory authority if you believe your privacy rights have been violated. We will not discriminate against you for exercising any of these rights.
To exercise any of these rights, please contact us using the details provided in the contact section of this policy. We will respond to your request within the time frame required by applicable law, and we may need to verify your identity before completing certain requests to protect your information from unauthorized access.
13. Privacy for Children
Our website and services are intended for adults and for businesses. We do not knowingly collect personal information from children under the age of sixteen, and we do not direct our services toward children. The insurance management and systems design services we provide are not designed for use by minors.
If we become aware that we have inadvertently collected personal information from a child without appropriate parental consent, we will take steps to delete that information from our systems as quickly as possible. If you are a parent or guardian and believe your child has provided personal information to us, please contact us so that we can address the matter promptly.
14. International Data Transfers
We are based in Canada, and the personal information we collect is primarily processed and stored in Canada. However, some of our service providers may be located in, or may process information in, other jurisdictions, including jurisdictions that may have different privacy protections than the one in which you reside.
Where information is transferred across borders, we take reasonable steps to ensure that it receives an adequate level of protection, whether through contractual safeguards, data processing agreements, or reliance on other lawful transfer mechanisms. By using our services, you acknowledge that your information may be transferred to and processed in jurisdictions outside your own.
15. Third Party Links and Services
Our website may contain links to third party websites, applications, or services that are not operated by us. These links are provided for your convenience and information only. We do not control those third parties and are not responsible for their content, their privacy practices, or their handling of your information.
When you leave our website and navigate to a third party site, we encourage you to review that third party privacy policy before providing any personal information. The presence of a link on our site does not constitute an endorsement of that third party or of its privacy practices.
16. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, in technology, or in applicable law. When we make material changes, we will update the effective date at the top of this page and, where appropriate, provide a more prominent notice on our website.
We encourage you to review this policy periodically so that you remain aware of how we protect your information. Your continued use of our website and services after any changes to this policy take effect constitutes your acceptance of the updated terms, subject to any additional consent that may be required by law.
17. How to Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us using the details below. We are committed to addressing privacy matters promptly and fairly.
Company: Zyf Insurance Management Canada Inc.
Address: 122 Yorkminster Road, Toronto - M2P 1M6, Canada (CA)
Email: office@kmgassist.autos
Phone: +19868956597
Website: https://www.kmgassist.autos
We will acknowledge your communication and respond as soon as reasonably possible, and no later than the period required by applicable privacy legislation.